Cashier gets even with customer who demands to speak to a manager over a $2 purchase

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  Cashier waits for customer.

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• This, however, truly breaks some customers’ brains. They just cannot fathom why the manager wouldn’t be able to make all of their problems disappear!  A lot of customers bring their unsolvable problems to the cashiers and managers. Like, imagine you made a purchase in cash, and you also don’t have a receipt for the item. Do you really think a manager is going to be able to grant you a refund in that case? No! 

  Or maybe the customer wants to do a return at a clothing store, and she has the receipt, but she’s left the actual clothing at home. And she informs the cashier, “I forgot the clothes, but I still want to do the return, and I’ll just bring the clothes in later.” The cashier will stare at that customer, dumbfounded, and they’ll have to call over the manager, who will wheeze with laughter, trying to figure out why the customer would do such a thing. The customer then gets upset that the manager is laughing at her, and her cheeks turn red, and she just leaves the store because she realizes how ridiculous she’s being, trying to return an item without returning the item. If that example sounds very specific, that’s because it happened to me during my tenure as a cashier at a clothing store. And the manager and I thought it was very funny. The customer was upset, but like, girl… you did not bring your returns along with you, I don’t know what to tell you. 

  Every day, customers would have ridiculous requests like this. They’d insist that an item was marked down 99%, which was wild because we only ever marked items down to 60% maximum. Or they’d switch out the tags, making an expensive winter jacket ring up as a pair of baby socks. On and on, I mean, there was no end to their ridiculous requests and bizarre demands. Over time, cashiers learn to keep their cool about this. When a customer wants to speak to someone else, just let them! Then they’re out of your hair, and you and the manager can have a good laugh about it later on. 

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  Cashier tries to talk to customer patiently.

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  Cashier inputs an order.

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  Cashier and manager team up to rebuke customer.

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  via Curated Lifestyle

  Worker and manager have a laugh once the customer is out of earshot.

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